Shipping and Delivery Policy
SmartHome Hub
📍 Arora Chorasta, Mian Khan, Baseerpur, Tehsil Depalpur, District Okara
📞 0344-4029461 📧 fahad0335929@gmail.com
This Shipping and Delivery Policy outlines how SmartHome Hub processes, packages, and delivers customer orders. By purchasing from SmartHome Hub, you agree to the following terms and conditions.
1. Delivery Coverage
SmartHome Hub delivers home decorating items across Pakistan using reliable courier services.
2. Order Processing Time
Orders are processed within 1–2 business days after payment or confirmation. Custom and bulk orders may require additional time.
3. Estimated Delivery Time
Standard delivery usually takes 3–7 business days, depending on the destination and courier availability.
4. Shipping Charges
Shipping costs are calculated based on weight, size, and location. Charges will be communicated before order confirmation.
5. Order Tracking
Once your order is shipped, we will provide tracking details so you can monitor your delivery status online or through the courier.
6. Delays in Delivery
Delays may occur due to weather, public holidays, or courier issues. SmartHome Hub is not responsible for delays caused by third-party logistics providers.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Orders with incorrect addresses may be delayed or returned.
8. Damaged or Missing Items
If your parcel arrives damaged or items are missing, please report the issue within 48 hours of delivery with photo evidence for verification.
9. International Deliveries
Currently, SmartHome Hub ships only within Pakistan. International delivery services are not available at this time.
10. Order Confirmation
All customers will receive a confirmation message via WhatsApp, SMS, or email after placing an order.
11. Customer Support
For questions or assistance with your shipment, please contact:
📞 0344-4029461
📧 fahad0335929@gmail.com
SmartHome Hub, Arora Chorasta, Mian Khan, Baseerpur, Tehsil Depalpur, District Okara.