Frequently Asked Questions (FAQ)

SmartHome Hub

đź“Ť Arora Chorasta, Mian Khan, Baseerpur, Tehsil Depalpur, District Okara

đź“ž 0344-4029461  📧 fahad0335929@gmail.com

Below are the most frequently asked questions about SmartHome Hub’s home decorating products, services, and policies.

 

1. What does SmartHome Hub sell?

SmartHome Hub offers a wide variety of home decorating items, including wall art, lighting fixtures, cushions, curtains, vases, clocks, artificial plants, and other interior decor accessories.

2. Where are you located?

We are located at Arora Chorasta, Mian Khan, Baseerpur, Tehsil Depalpur, District Okara.

3. Do you offer home delivery?

Yes. We provide home delivery across Pakistan. Delivery times may vary depending on your location and order size.

4. How can I place an order?

You can place your order by calling 0344-4029461, contacting us via WhatsApp, or sending an email to fahad0335929@gmail.com with your item details.

5. What payment methods do you accept?

We accept the following payment methods:
 – Cash on Delivery (COD)
 – Bank Transfer
 – Easypaisa / JazzCash

6. Can I see product samples before ordering?

Yes. Product pictures and details are shared through WhatsApp or email upon request. You can view available designs and colors before confirming your order.

7. How long does delivery take?

Most orders are delivered within 3–7 business days after confirmation. Large or custom orders may take additional time.

8. Do you accept custom or bulk orders?

Yes. We handle customized and bulk orders for home decorators, interior designers, and corporate clients.

9. What is your return or exchange policy?

We accept returns or exchanges within 3 days of delivery, provided the item is unused, undamaged, and in original packaging. Return shipping costs are borne by the buyer unless the item was defective or incorrect.

10. Are your products handmade or imported?

SmartHome Hub offers both locally crafted handmade decor and high-quality imported items, depending on product category.

11. Do you provide interior decoration advice?

Yes. Our team can provide basic interior decor recommendations and product pairing suggestions to help you style your space.

12. How can I contact your support team?

You can reach our support team via:
 đź“ž 0344-4029461
 đź“§ fahad0335929@gmail.com
 Support hours: Monday–Saturday, 9:00 AM to 6:00 PM.